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1 month ago Are Deskless Retail Workers in a Tech Drought? Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on…
1 month ago Customers Care About Sustainability, so Show them how Ecommerce Delivers Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about…
1 month ago Addressing New Challenges in Managing Retail and Service Employees Post-Pandemic The COVID-19 pandemic brought more changes to the retail and related service sectors than any other event in recent memory. These situations…